The following information applies to the end-user view.
For end-users, tasks such as e-forms, courses, acknowledgements, and documents have different statuses depending on what stage the user is up to with completing them.
These vary from task to task, and many of which can be viewed in the user's Current Tasks when they log in to Altora.
The below table represents the different task status combinations found in Current Tasks.
For example, when a Course is Completed the button on that task in Current Tasks will say Renew.
|
|
Course |
Document |
e-form |
Acknowledgement |
|
Not attempted |
Start |
Start |
Start |
Start |
|
Incomplete |
Continue |
- |
- |
- |
|
Declined |
- |
Resubmit |
- |
- |
|
Completed |
Renew |
Renew |
Update (not signed, else nothing) |
- |
|
Renew (>30 days) |
Renew |
Renew |
- |
- |
|
Expired |
Renew |
Renew |
- |
- |
|
New Version |
- |
- |
- |
Start |