Access your account
Login
Welcome to the login screen to access your company profile. Enter the login details that were emailed to you. If you can’t remember your password, press “Forgot Password”.
| *Registering an account is only valid for workers; if you have a company profile, you will need to be sent the login details. |
Upon logging in, you will be presented with the following option. Click the Go button under Company tasks to view and manage your company.
Recovering your Password
If you cannot remember your password, we have a password reset function to help you access your account. After pressing “Forgot Password”, you will be presented with the screen below.
Switch to Company Tasks
If you click on Personal Tasks and are currently logged in as an inductee, and you are a Company manager who wants to access Company Tasks, press the squares icon in the top right next to your name, and press "Company Access Portal."
CAP Dashboard
The Dashboard will give you a clear overview of your outstanding company tasks and also any of your workers who have either declined documentation or expired tasks.
My Company Tab
The My Company tab shows company-level tasks that need to be completed. These include Insurance, Licences & Certificates, and Safety Documents.
The All tab will show you all the tasks your company has been assigned, and any outstanding tasks will default to the top of the list, so you don't have to scroll through and find them. You can access each type of task of these in the top navigation pane. Press the "Submit" button to complete the task or "Resubmit" if it has either expired or been declined.
Completion Statuses
Completed
Once you have completed a company task, it will be presented in green and show as COMPLETED.
Awaiting Approval
Upon submitting a company task, you may be presented with the AWAITING APPROVAL status. This means that your documentation is currently being reviewed for approval.
If the task is approved, the status will change to COMPLETED.
If the task is declined, you will receive an email notification, and it will have a DECLINED status. The declined task may have an additional note explaining why it was declined.
Renew
If the task is due to expire within the next 30 days, it will have a RENEW status. Please resubmit the task to avoid it expiring.
Expired
If the task has passed the expiry date, it will have an EXPIRED status.
Company Details
Company Details can be accessed in the top right-hand corner of the My Company tab.
This section will allow you to update your company details, business/postal address, contacts and manage your admins.
Manage Company Administrators
Depending on your access level, you may be able to manage your company admins. This includes adding new admins and updating an existing admin's permissions. You can have up to 5 admins for your company.
To add a new admin, click on the + Invite Admin button, enter their details and choose which level of permissions you'd like to grant them.
Manage your workers
You can view the inductees under your company by pressing Workers on the left navigation pane.
Show Filters
This section will allow you to order you workers by either their status, name or role and also allows you to filter for workers by their status (e.g "active" workers)
Invite Workers
By pressing the "Add Worker" button, you can add the details of your worker and select the program that your worker will need to complete.
View workers completions
By clicking on the button next to a worker's name, you can see the completion status of this worker's tasks and also resend them their login details.
You may submit any documents (e.g., licences, tickets, qualifications, etc) on behalf of your workers by clicking the submit button. The worker must complete all other types of tasks.
Manage Workers Details
Under a workers name, you can choose to do one of the following; edit the users details, manage which programs that they are assigned to and notify them.
Edit User
The edit user section will allow you to update any of the worker's details and also update their User status. If this worker is no longer employed by your company, you can change their status to inactive. You can then use the filters when viewing your workers to only view "Active" workers.
Manage Programs
This section will allow you to update the worker's programs if they need to be added to a new one. An example of when this might be needed would be that there are site specific induction programs and that this worker will be moving to this new site.
Notify
There are two types of notifications that you can send to your workers:
Task reminder: will send your worker a reminder to alert them that they have tasks outstanding.
Resend details: will send your worker an email with their login details